Malawi rates Airtel as number one network
BY EDMUND SMITH-ASANTE
A quarterly
Network performance assessment report released by the Malawi Communication
Regulatory Authority (MACRA) few days ago, indicates that Airtel is, by far,
the number one quality network in Malawi.
The MACRA
report looks at the performance of the two mobile phone service providers in
the months of October, November and December in 2011 and analyses the Key
Performance Indicators which have been achieved by the Global System for Mobile
Communications (GMS) service in the areas of Radio Network, Call Set up Success
Rate, SDCCH congestion, Traffic Channel congestion, Call Drop Rate, Trunk
Congestion, and Mobile Switch Centre Availability and Intelligence Network
Platform availability.
The report,
which was published in the daily press shows that Airtel Malawi is leading in
service performance as compared to other networks. According to the
report, Airtel managed to beat MACRA’s call set up target of 98% by
posting 98.9% in October, 99% in November and 99.2% in December, 2011, whilst
all other telecom players were below the target set by Macra. Airtel Malawi
also consistently out-performed its competitors as well as MACRA’s targets in
the following areas:-call drops, sms success rate, congestion, internet success
rate, call handover success rate and network availability, the report says.
Commenting
on the report, Airtel Malawi Managing Director, Saulos Chilima, described it as
a vote of confidence and a result of the company’s investments aimed at
continuously improving its quality of service.
“We always
strive to maintain high standards so that we continuously provide an unmatched
customer experience,” Chilima emphasised, adding, “The report covers the
period before we launched our 3.75G network and our customers should expect
improved data services as we now have the fastest internet speeds in Malawi of
up to 21 Mbps. Its super fast!”
Comments
Post a Comment